{"id":2870,"date":"2023-09-15T03:46:15","date_gmt":"2023-09-15T07:46:15","guid":{"rendered":"https:\/\/www.sdbj.gouv.qc.ca\/contact-us\/questions-comments-and-complaints\/"},"modified":"2024-02-08T15:41:58","modified_gmt":"2024-02-08T20:41:58","slug":"questions-comments-and-complaints","status":"publish","type":"page","link":"https:\/\/www.sdbj.gouv.qc.ca\/en\/contact-us\/questions-comments-and-complaints\/","title":{"rendered":"Questions, comments and complaints"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#00509f\">Questions, comments and complaints<\/h2>\n\n<p class=\"wp-block-paragraph\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2120-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2120\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2870#wpcf7-f2120-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2120\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2120-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:2120,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;}}\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"container\">\n\t<div class=\"row\">\n\t\t<div class=\"columns full\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>Type\/Nature of Request<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Type_de_demande\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"Type_de_demande\"><option value=\"\">--Select--<\/option><option value=\"Comment\">Comment<\/option><option value=\"Complaint\">Complaint<\/option><option value=\"Event reporting\">Event reporting<\/option><option value=\"Request for information\">Request for information<\/option><\/select><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>Origin of Complaint <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Provenance_de_la_plainte\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"Provenance_de_la_plainte\"><option value=\"\">--Select--<\/option><option value=\"Company\">Company<\/option><option value=\"General public\">General public<\/option><option value=\"Partner\">Partner<\/option><\/select><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>Courtesy title<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Titredecivilite\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"Titredecivilite\"><option value=\"\">--Select--<\/option><option value=\"Ms.\">Ms.<\/option><option value=\"Mr.\">Mr.<\/option><\/select><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>First name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Nom\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Nom\" \/><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>Last name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Prenom\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Prenom\" \/><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>Email address*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"Email\" \/><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>Address<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Adresse\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Adresse\" \/><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>Province <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Province\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"Province\"><option value=\"\">--Select--<\/option><option value=\"Alberta\">Alberta<\/option><option value=\"British Columbia\">British Columbia<\/option><option value=\"Manitoba\">Manitoba<\/option><option value=\"New Brunswick\">New Brunswick<\/option><option value=\"Newfoundland and Labrador\">Newfoundland and Labrador<\/option><option value=\"Northwest Territories\">Northwest Territories<\/option><option value=\"Nova Scotia\">Nova Scotia<\/option><option value=\"Nunavut\">Nunavut<\/option><option value=\"Ontario\">Ontario<\/option><option value=\"Prince Edward Island\">Prince Edward Island<\/option><option value=\"Quebec\">Quebec<\/option><option value=\"Saskatchewan\">Saskatchewan<\/option><option value=\"Yukon\">Yukon<\/option><\/select><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>Town\/municipality<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Ville\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Ville\" \/><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>Postal code<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Code-postal\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Code-postal\" \/><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>Telephone no.<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Telephone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Telephone\" \/><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t<p><label>Extention<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Poste\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Poste\" \/><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div class=\"field\" id=\"business-sector\">\n\t\t\t\t\t\t\t<p><label>Business Sector*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"secteur_activite\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"secteur_activite\"><option value=\"\">--Select--<\/option><option value=\"Accounting\">Accounting<\/option><option value=\"Airports and aerodromes\">Airports and aerodromes<\/option><option value=\"Computer services\">Computer services<\/option><option value=\"Economic development\">Economic development<\/option><option value=\"Forest fires 2023\">Forest fires 2023<\/option><option value=\"Human Resources and Communication\">Human Resources and Communication<\/option><option value=\"KM 381 service area\">KM 381 service area<\/option><option value=\"Mining investment fund\">Mining investment fund<\/option><option value=\"Properties\/realestate\">Properties\/realestate<\/option><option value=\"Road network\">Road network<\/option><option value=\"Road work\">Road work<\/option><\/select><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t<div data-id=\"group-1\" data-orig_data_id=\"group-1\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t\t<div class=\"field\">\n <!-- Ressources humaines et communications -->\n\t\t\t\t\t\t\t\t\t<p><label>Human Resources and Communication*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Ressources-humaines-et-communications\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Ressources-humaines-et-communications\"><option value=\"\">--Select--<\/option><option value=\"Communication\">Communication<\/option><option value=\"Ethics\">Ethics<\/option><option value=\"File follow-up\">File follow-up<\/option><option value=\"Professionalism\">Professionalism<\/option><option value=\"Recruiting\">Recruiting<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div data-id=\"group-2\" data-orig_data_id=\"group-2\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t\t<div class=\"field\">\n <!-- Comptabilit\u00e9 -->\n\t\t\t\t\t\t\t\t\t<p><label>Accounting*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Comptabilite\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Comptabilite\"><option value=\"\">--Select--<\/option><option value=\"Invoice processing\">Invoice processing<\/option><option value=\"File follow-up\">File follow-up<\/option><option value=\"Ethics\">Ethics<\/option><option value=\"Opening of an account\">Opening of an account<\/option><option value=\"Professionalism\">Professionalism<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div data-id=\"group-3\" data-orig_data_id=\"group-3\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t\t<div class=\"field\">\n <!-- Informatique -->\n\t\t\t\t\t\t\t\t\t<p><label>Computer services*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Informatique\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Informatique\"><option value=\"\">--Select--<\/option><option value=\"Communication by email\">Communication by email<\/option><option value=\"File sharing\">File sharing<\/option><option value=\"SDBJ Website\">SDBJ Website<\/option><option value=\"Telephone network\">Telephone network<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div data-id=\"group-4\" data-orig_data_id=\"group-4\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t\t<div class=\"field\">\n <!-- Immeubles -->\n\t\t\t\t\t\t\t\t\t<p><label>Properties\/realestate*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Immeubles\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Immeubles\"><option value=\"\">--Select--<\/option><option value=\"Apartment rentals\">Apartment rentals<\/option><option value=\"Maintenance\/cleanliness\">Maintenance\/cleanliness<\/option><option value=\"Rent payment\">Rent payment<\/option><option value=\"Safety\/security\">Safety\/security<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div data-id=\"group-5\" data-orig_data_id=\"group-5\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t\t<div class=\"field\">\n <!-- Relais routier du km 381 -->\n\t\t\t\t\t\t\t\t\t<p><label>KM 381 service area*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Relais-routier-du-km-381\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Relais-routier-du-km-381\"><option value=\"\">--Select--<\/option><option value=\"Accessibility\">Accessibility<\/option><option value=\"Customer service\">Customer service<\/option><option value=\"Food\/menu\">Food\/menu<\/option><option value=\"Internet service\">Internet service<\/option><option value=\"Maintenance\/cleanliness\">Maintenance\/cleanliness<\/option><option value=\"Pricing policy\">Pricing policy<\/option><option value=\"Products or services\">Products or services<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div data-id=\"group-6\" data-orig_data_id=\"group-6\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t\t<div class=\"field\">\n <!-- D\u00e9veloppement \u00e9conomique -->\n\t\t\t\t\t\t\t\t\t<p><label>Economic development*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Developpement-economique\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Developpement-economique\"><option value=\"\">--Select--<\/option><option value=\"Communication\">Communication<\/option><option value=\"Ethics\">Ethics<\/option><option value=\"File follow-up\">File follow-up<\/option><option value=\"Professionalism\">Professionalism<\/option><option value=\"Request processing time\">Request processing time<\/option><option value=\"Services offered\">Services offered<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div data-id=\"group-7\" data-orig_data_id=\"group-7\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t\t<div class=\"field\">\n <!-- R\u00e9seau routier -->\n\t\t\t\t\t\t\t\t\t<p><label>Road network*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Reseau-routier\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Reseau-routier\"><option value=\"\">--Select--<\/option><option value=\"Debris on or at side of road\">Debris on or at side of road<\/option><option value=\"General snow removal operations\">General snow removal operations<\/option><option value=\"Icy road\">Icy road<\/option><option value=\"Large bump\">Large bump<\/option><option value=\"More than 10 cm of snow on road\">More than 10 cm of snow on road<\/option><option value=\"Overall condition of roads\">Overall condition of roads<\/option><option value=\"Pothole\">Pothole<\/option><option value=\"Road badly cleared or not cleared of snow\">Road badly cleared or not cleared of snow<\/option><option value=\"Road signs\">Road signs<\/option><option value=\"Significant dust accumulation\">Significant dust accumulation<\/option><option value=\"Water accumulation on road\">Water accumulation on road<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div data-id=\"group-8\" data-orig_data_id=\"group-8\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t\t\t<p><label>Name of airport or aerodrome*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"aeroport_ou_aerodrome\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"aeroport_ou_aerodrome\"><option value=\"\">--Select--<\/option><option value=\"A\u00e9rodrome de Matagami\">A\u00e9rodrome de Matagami<\/option><option value=\"A\u00e9rodrome de LG-3\">A\u00e9rodrome de LG-3<\/option><option value=\"A\u00e9rodrome de LG-4\">A\u00e9rodrome de LG-4<\/option><option value=\"A\u00e9rodrome de Nemiscau\">A\u00e9rodrome de Nemiscau<\/option><option value=\"A\u00e9rodrome de Fontanges\">A\u00e9rodrome de Fontanges<\/option><option value=\"A\u00e9roport de La Grande Rivi\u00e8re\">A\u00e9roport de La Grande Rivi\u00e8re<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div data-id=\"group-9\" data-orig_data_id=\"group-9\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t\t\t<p><label>Name of road<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Nom_de_la_rout\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"Nom_de_la_rout\"><option value=\"\">--Select--<\/option><option value=\"Chemin de Chisasibi\">Chemin de Chisasibi<\/option><option value=\"Chemin de N\u00e9micau (Route du Nord)\">Chemin de N\u00e9micau (Route du Nord)<\/option><option value=\"Chemin Eastmain\">Chemin Eastmain<\/option><option value=\"Chemin Muskeg\">Chemin Muskeg<\/option><option value=\"Chemin Sarcelle\">Chemin Sarcelle<\/option><option value=\"Route de la Baie-James\">Route de la Baie-James<\/option><option value=\"Route Transta\u00efga\">Route Transta\u00efga<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div data-id=\"group-10\" data-orig_data_id=\"group-10\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t\t<div class=\"field\">\n <!-- Fonds d'investissement minier -->\n\t\t\t\t\t\t\t\t\t<p><label>Mining investment fund*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Fonds-investissement-minier\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Fonds-investissement-minier\"><option value=\"\">--Select--<\/option><option value=\"Communication\">Communication<\/option><option value=\"Ethics\">Ethics<\/option><option value=\"File follow-up\">File follow-up<\/option><option value=\"Guidance and professional support\">Guidance and professional support<\/option><option value=\"Professionalism\">Professionalism<\/option><option value=\"Request processing time\">Request processing time<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div data-id=\"group-85\" data-orig_data_id=\"group-85\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t<div class=\"field\">\n <!-- A\u00e9roports et a\u00e9rodromes -->\n\t\t\t\t\t\t\t\t<p><label>Airports and aerodromes*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Aeroports-et-aerodromes\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Aeroports-et-aerodromes\"><option value=\"\">--Select--<\/option><option value=\"Customer service\">Customer service<\/option><option value=\"Maintenance\/cleanliness\">Maintenance\/cleanliness<\/option><option value=\"Safety\/security\">Safety\/security<\/option><option value=\"Snow removal on runway side\">Snow removal on runway side<\/option><option value=\"Snow removal on town side\">Snow removal on town side<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div data-id=\"group-86\" data-orig_data_id=\"group-86\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t\t<p><label>Road work*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Travaux-sur-le-reseau-routier\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Travaux-sur-le-reseau-routier\"><option value=\"\">--Select--<\/option><option value=\"Condition of road surface\">Condition of road surface<\/option><option value=\"Hazardous operations\">Hazardous operations<\/option><option value=\"Visibility\">Visibility<\/option><option value=\"Wait time\">Wait time<\/option><option value=\"Work signage\">Work signage<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t\t\t<p><label>Kilometre point<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"kilo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"kilo\" \/><\/span>\n\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div data-id=\"group-87\" data-orig_data_id=\"group-87\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t<div class=\"field\">\n <!-- Forest fire issue -->\n\t\t\t\t\t\t\t\t<p><label>Issue*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Enjeu\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Enjeu\"><option value=\"\">--Select--<\/option><option value=\"Fire\">Fire<\/option><option value=\"Hotspot\">Hotspot<\/option><option value=\"Smoke\">Smoke<\/option><\/select><\/span>\n\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t\t\t<p><label>Kilometre point<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"kilo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"kilo\" \/><\/span>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t<p><label>Description*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Details\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Details\"><\/textarea><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t<p><label>Date<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"date\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"date\" \/><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t<p><label>Time<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Heure\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"Heure\"><option value=\"\">--Select--<\/option><option value=\"00:00\">00:00<\/option><option value=\"00:15\">00:15<\/option><option value=\"00:30\">00:30<\/option><option value=\"00:45\">00:45<\/option><option value=\"01:00\">01:00<\/option><option value=\"00:15\">00:15<\/option><option value=\"01:30\">01:30<\/option><option value=\"01:45\">01:45<\/option><option value=\"02:00\">02:00<\/option><option value=\"02:15\">02:15<\/option><option value=\"02:30\">02:30<\/option><option value=\"02:45\">02:45<\/option><option value=\"03:00\">03:00<\/option><option value=\"03:15\">03:15<\/option><option value=\"03:30\">03:30<\/option><option value=\"03:45\">03:45<\/option><option value=\"04:00\">04:00<\/option><option value=\"04:15\">04:15<\/option><option value=\"04:30\">04:30<\/option><option value=\"04:45\">04:45<\/option><option value=\"05:00\">05:00<\/option><option value=\"05:15\">05:15<\/option><option value=\"05:30\">05:30<\/option><option value=\"05:45\">05:45<\/option><option value=\"06:00\">06:00<\/option><option value=\"06:15\">06:15<\/option><option value=\"06:30\">06:30<\/option><option value=\"06:45\">06:45<\/option><option value=\"07:00\">07:00<\/option><option value=\"07:15\">07:15<\/option><option value=\"07:30\">07:30<\/option><option value=\"07:45\">07:45<\/option><option value=\"08:00\">08:00<\/option><option value=\"08:15\">08:15<\/option><option value=\"08:30\">08:30<\/option><option value=\"08:45\">08:45<\/option><option value=\"09:00\">09:00<\/option><option value=\"09:15\">09:15<\/option><option value=\"09:30\">09:30<\/option><option value=\"09:45\">09:45<\/option><option value=\"10:00\">10:00<\/option><option value=\"10:15\">10:15<\/option><option value=\"10:30\">10:30<\/option><option value=\"10:45\">10:45<\/option><option value=\"11:00\">11:00<\/option><option value=\"11:15\">11:15<\/option><option value=\"11:30\">11:30<\/option><option value=\"11:45\">11:45<\/option><option value=\"12:00\">12:00<\/option><option value=\"12:15\">12:15<\/option><option value=\"12:30\">12:30<\/option><option value=\"12:45\">12:45<\/option><option value=\"13:00\">13:00<\/option><option value=\"13:15\">13:15<\/option><option value=\"13:30\">13:30<\/option><option value=\"13:45\">13:45<\/option><option value=\"14:00\">14:00<\/option><option value=\"14:15\">14:15<\/option><option value=\"14:30\">14:30<\/option><option value=\"14:45\">14:45<\/option><option value=\"15:00\">15:00<\/option><option value=\"15:15\">15:15<\/option><option value=\"15:30\">15:30<\/option><option value=\"15:45\">15:45<\/option><option value=\"16:00\">16:00<\/option><option value=\"16:15\">16:15<\/option><option value=\"16:30\">16:30<\/option><option value=\"16:45\">16:45<\/option><option value=\"17:00\">17:00<\/option><option value=\"17:15\">17:15<\/option><option value=\"17:30\">17:30<\/option><option value=\"17:45\">17:45<\/option><option value=\"18:00\">18:00<\/option><option value=\"18:15\">18:15<\/option><option value=\"18:30\">18:30<\/option><option value=\"18:45\">18:45<\/option><option value=\"19:00\">19:00<\/option><option value=\"19:15\">19:15<\/option><option value=\"19:30\">19:30<\/option><option value=\"19:45\">19:45<\/option><option value=\"20:00\">20:00<\/option><option value=\"20:15\">20:15<\/option><option value=\"20:30\">20:30<\/option><option value=\"20:45\">20:45<\/option><option value=\"21:00\">21:00<\/option><option value=\"21:15\">21:15<\/option><option value=\"21:30\">21:30<\/option><option value=\"21:45\">21:45<\/option><option value=\"22:00\">22:00<\/option><option value=\"22:15\">22:15<\/option><option value=\"22:30\">22:30<\/option><option value=\"22:45\">22:45<\/option><option value=\"23:00\">23:00<\/option><option value=\"23:15\">23:15<\/option><option value=\"23:30\">23:30<\/option><option value=\"23:45\">23:45<\/option><\/select><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t<p><label>Have you ever submitted a request on this topic before?<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Demande_deja_formulee\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"Demande_deja_formulee\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"Demande_deja_formulee\" value=\"No\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"field\">\n\t\t\t<div data-id=\"group-11\" data-orig_data_id=\"group-11\"  class=\"\" data-class=\"wpcf7cf_group\">\n <!-- Travaux sur le r\u00e9seau routier -->\n\t\t\t\t<p><label>If yes, indicate the date of the last submission.<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"derniere_date_de_soumission\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"derniere_date_de_soumission\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t<p><label>Attachments<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"file-505\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-505\" \/><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"columns full\">\n\t\t\t\t\t<div class=\"field\">\n\t\t\t\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Questions, comments and complaints<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":42,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-2870","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions, comments and complaints - Qu\u00e9bec<\/title>\n<meta name=\"description\" content=\"Contact us - Questions, comments and complaints\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sdbj.gouv.qc.ca\/en\/contact-us\/questions-comments-and-complaints\/\" \/>\n<meta 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